Billing Policy

Thank you for shopping at IRELIO™. We appreciate your trust in our products and services. This billing policy outlines important information related to payments and other relevant details to ensure a smooth and transparent transaction process.

1. Payment Methods

We accept the following payment methods for our products and services:

Visa
MasterCard
JCB
UnionPay
American Express
Touch 'n Go
Satispay
GrabPay
ShopeePay
Atome
Paynow
Bank Transfer

Please note that the availability of payment methods may vary depending on your location and the specific product or service you are purchasing.

2. Pricing and Fees

All prices for our products and services are clearly stated on our website or in the contract you have signed. We reserve the right to update prices at our discretion, but we will provide reasonable notice of any price changes. Additional fees, such as taxes and shipping costs, may apply depending on your location and the nature of the product or service.

3. Payment Terms for Bank Transfer

For payments made via bank transfer, the following terms apply:


You are responsible for ensuring that the payment is made in full, including any bank fees or charges.
Please include your invoice number or account information in the payment reference to facilitate proper crediting.
To expedite the processing of your payment, please send a receipt of the transfer to us via email or WhatsApp. This will help us verify your payment more quickly.
It may take some time for bank transfers to be processed and reflected in our account. Please plan your payment accordingly.

4. Invoices and Statements

Invoices and billing statements are provided for each transaction and can be accessed through your online account. If you require a physical copy of your invoice, please contact our customer support.

5. Refunds

Refund policies vary depending on the product or service you have purchased. Please refer to the specific product or service's refund policy on our website or contact our customer support for detailed information.

6. Disputes and Billing Inquiries

If you believe there is an error in your billing or have any questions about a charge, please contact our customer support as soon as possible. We will investigate and work to resolve the issue promptly.

7. Cancellations

To cancel a subscription or service, please follow the cancellation instructions provided in your account dashboard or contact our customer support. Please be aware of any cancellation fees or notice periods associated with your specific subscription.

8. Data Security

We take your data security seriously. Our billing systems are designed to protect your sensitive information, and we comply with industry-standard security practices and regulations to ensure the safety of your data.

This Billing Policy is subject to change, and any updates will be posted on our website with reasonable notice. It is your responsibility to review and stay informed of any policy changes. If you have any questions or concerns about our billing policy, please do not hesitate to contact our customer support team for clarification.