Privacy policy
Privacy PolicyÂ
Last updated: 4 October 2026
IRELIOâ„¢ respects your privacy. This policy explains what personal information we collect, how we use it, and your choices.
Information we collect
- Contact and delivery details: name, email, phone number, shipping and billing address.
- Order details: products, prices, and delivery and warranty history.
- Payment information: card and payment details are handled by our payment providers. We do not store full card numbers on our servers.
- Website usage data: IP address, browser, device, pages viewed, and cookies.
- Messages you send us by email, WhatsApp or other channels.
How we use it
- To process, ship and support your orders, returns and warranty claims.
- To answer your questions and provide customer support.
- To send updates, offers and newsletters. You can opt out at any time.
- To improve our website, products and advertising.
- To prevent fraud and meet legal requirements.
Who we share it withÂ
We do not sell your personal information. We share it only with service providers who help us run the store, such as Shopify, payment providers, couriers, and analytics and advertising partners, and only as needed to provide their services. We may also disclose information when the law requires it.
CookiesÂ
We use cookies and similar technologies to make the website work, understand how it is used, and measure advertising. You can control cookies in your browser settings.
International processingÂ
Our providers may process your information in Singapore, Indonesia and other countries. We take reasonable steps to protect it wherever it is processed.
Security and retentionÂ
We use reasonable safeguards to protect your information, but no online system is completely secure. We keep information only as long as needed for the purposes above or as the law requires.
Your rightsÂ
You may ask to access, correct or delete your personal information, withdraw your consent, or opt out of marketing, subject to applicable law (including Singapore's PDPA where they apply). Contact us at .
ChildrenÂ
Our website is not directed at anyone under 18, and we do not knowingly collect their information.
ChangesÂ
We may update this policy. The latest version is always on this page.
ContactÂ