Shipping policy
Shipping PolicyÂ
Last updated: 4 October 2026
Thank you for shopping with IRELIOâ„¢. This policy explains how we ship your order.
Where we shipÂ
We ship globally
Free shipping, duties and taxes includedÂ
Shipping is free on all orders to all countries we ship to. We pay all import duties and taxes, so you pay no extra charges on delivery. The courier options available to you are shown at checkout.
Order processingÂ
We begin processing your order once payment is confirmed. Standard processing time is 1 business day. It may take longer during busy periods and public holidays.
Estimated delivery time
Delivery takes 3 to 5 working days. Delivery times are estimates. Courier delays and other events outside our control can affect them.
Shipping addressÂ
Please enter a complete and accurate address at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details. To change your address after ordering, contact us as soon as possible.
Delivery problemsÂ
If your order has not arrived within the estimated time, or arrives damaged, contact us at  or on WhatsApp at +65 8335 1102 and we will help you.
Changes to this policyÂ
We may update this policy from time to time. The latest version is always on this page.